![]() This, in turn, allows customers to receive the most suitable and satisfying support experience, aiding in the development of customer satisfaction. TTQW is equipped with audio analysis functions, which can help recognize customer emotions, provide immediate feedback, and offer relevant solutions. This can also be used to onboard new employees and help them quickly familiarize with both the company and its operations.īesides that, it can also be used for customer service. Its natural language processing capabilities can also be used in a variety of ways, such as finding information on interests and commonly used terms fast and accurately. The application of TTQW goes beyond just the workplace. This provides convenience for employers, who do not need to go through long conversations, and reduces wastage of time. TTQW helps summarize lengthy conversations and meetings that took place before in a group chat, making sure newcomers are up to date on the latest trends. ![]() It was thereafter integrated into the Dingtalk workspace, a widely used platform to reduce time wastage in business activities. TTQW was first launched in China’s tech in early April of this year. This new AI tool is aimed to improve the efficiency of both professional and leisure activities. Tongyi Qianwen by Alibaba GroupĪlibaba Group, the Chinese e-commerce giant, has recently unveiled its new artificial intelligence (AI) bot, Tongyi Qianwen (TTQW). For now, the tool continues to show excellent potential and possibly more to come, but only time will tell how much the project will come to benefit Baidu and the industry of Artificial Intelligence as a whole. ![]() But until Baidu makes major improvements and advancements on their end, the capabilities of ERNIE Bot will continue to fall short.ĭespite the outpouring of praises at launch, the future of the Ernie Bot will depend on how Baidu moves forward with improvements and advancements. Seeing as the Ernie Bot is open source, it’s possible for anyone to build on the existing platform and modify it with their own ideas and programs. Issues include a more limited range of understanding in text, more difficulty in imitating personalities and skills in programming, logic, and mathematics. However, industry reviews would later report that the Ernie Bot is still not yet equal to the capabilities of its competitors like ChatGPT. Baidu soon integrated the tool into their internal management platform which was well received by over 90,000 business customers who signed up to experience it firsthand. Many of these tasks showcased the AI’s strength in understanding Chinese dialects and calculations, as well as its ability to generate images and video output from text descriptions.ĭespite the lack of live demonstration at the time, reception of the Ernie Bot project was generally positive. The demonstration didn’t feature any live demonstrations like some of the other players at the time, but instead showed off AI video after video performing various tasks. Baidu has been a major player in the world of artificial intelligence research, and in the winter of 2023, they demonstrated the capabilities of its Ernie Bot tool with an eye-catching launch.
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